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Labour Law4,521 views1 answerAsked 8 Apr 2026

A debt collector is calling me 10 times a day. What are my rights?

I owe money on an old store account. A collections company has been calling me non-stop — early mornings, late nights, even on weekends. Is this legal?

L

Lungelo N.

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Community Answers

J
Justibly Editorial Team

8 Apr 2026

+50 XP

No, this is not legal. Under the National Credit Act and the Debt Collectors Act, collectors cannot contact you at unreasonable times, use harassment tactics, or make false statements. Write them a formal letter demanding they only contact you in writing. Report them to the Council for Debt Collectors and the NCR. Also check if the debt may be prescribed — debts over 3 years old where you haven't acknowledged in writing may no longer be enforceable.

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