Responsible party
Justibly is the responsible party for processing personal information through this website. Our Information Officer can be reached at [email protected].
What we process
- Public Legal Practice Council register data on attorneys practising in South Africa.
- Account information for registered users and claimed attorney profiles.
- Enquiries submitted to attorneys through the site.
- Technical logs and cookies as set out in our Cookie Policy.
Why we process it
To run the directory, connect consumers with attorneys who can help them, deliver optional paid features to subscribing attorneys, secure the platform, and comply with South African law. A detailed breakdown, including the POPIA lawful basis for each category, is in our Privacy Policy.
Your rights
- Access. You can request a copy of the personal information we hold about you.
- Correction. You can ask us to correct inaccurate information.
- Deletion. You can ask us to delete your account and associated data, subject to our legal retention obligations.
- Objection. You can object to processing based on legitimate interests.
- Withdrawal of consent. You can withdraw consent for marketing or non-essential cookies at any time.
To exercise a right, email [email protected]with “POPIA Request” in the subject line. We respond within 30 days.
Complaints to the Regulator
If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za. You may also contact the Regulator by email at [email protected].
Retention
We keep account data while your account is active and up to 36 months after closure. Enquiries are kept for 24 months. Technical logs rotate within 90 days. See the Privacy Policy for full retention terms.
Cross-border transfers
Some of our operators (hosting, email delivery, analytics) are based outside South Africa. We only use providers whose data-protection standards are comparable to POPIA.
Attorney data on the directory
Under POPIA section 14, lawfully obtained information in the public domain may be processed without express consent. The LPC register is public by design and is published to promote trust in the profession. Attorneys can claim their profile to customise the information shown beyond the public register.
Questions? Contact us or email [email protected].