Key Takeaways
- You have only 30 days from your last day of employment to refer a dispute to the CCMA - don't wait.
- A dismissal can be unfair on substance (no valid reason) or procedure (no hearing). Both matter.
- The CCMA can award up to 12 months' remuneration as compensation for unfair dismissal.
- Gather all evidence immediately: employment contract, payslips, warning letters, emails.
Losing your job is one of the most stressful events a person can face. South African labour law provides strong protections against unfair dismissal — but you must act within strict time limits and follow the correct process. This guide explains exactly when a dismissal is unfair, what constructive dismissal means, the difference between automatic unfair dismissal and ordinary unfair dismissal, and what you can claim.
The Legal Framework: When Is a Dismissal "Unfair"?
Under section 188 of the Labour Relations Act 66 of 1995 (LRA), a dismissal is unfair if the employer fails to prove that:
- The dismissal was for a fair reason (substantive fairness), AND
- The dismissal was effected in accordance with a fair procedure (procedural fairness)
Both elements must be present. A dismissal that had a valid reason but followed an unfair procedure is still an unfair dismissal. A dismissal that followed perfect procedure but had no valid reason is also unfair.
The employer bears the burden of proof — the employer must show that both requirements were met.
The Three Fair Reasons for Dismissal (Section 188 LRA)
There are only three legitimate reasons for dismissal under the LRA:
1. Misconduct
The employee committed a serious transgression justifying dismissal — theft, assault, insubordination, dishonesty, or repeated lesser offences after warnings. Schedule 8 of the LRA (Code of Good Practice: Dismissal) provides guidance on applying progressive discipline and when summary dismissal (without prior warnings) is appropriate.
For misconduct dismissal to be substantively fair:
- The employee must have committed the act alleged
- The act must have been serious enough to justify dismissal (proportionality)
- Summary dismissal is only appropriate for serious misconduct; lesser offences require a progression of warnings
2. Incapacity (Poor Performance or Ill Health)
Poor performance: The employee has failed to meet performance standards, was aware of those standards, was given a fair opportunity to improve, and failed to do so despite appropriate support and training.
Ill health or injury: The employee is unable to perform their duties due to ill health or injury, all alternatives have been explored, and the incapacity is permanent or of indefinite duration.
The Code of Good Practice: Dismissal (Schedule 8 LRA) provides specific guidance for both poor performance and ill health dismissals.
3. Operational Requirements (Retrenchment)
The employer's economic, technological, structural, or similar needs require the termination of the employee's position. Section 189 LRA prescribes a mandatory consultation process:
- The employer must consult in good faith with affected employees or their representatives
- Meaningful joint consensus-seeking on: possible alternatives to retrenchment, criteria for selection, severance pay
- Severance pay of at least one week's pay per completed year of service
Any dismissal that does not fall within one of these three categories is automatically a potentially unfair dismissal.
Procedural Fairness: The Disciplinary Hearing
For misconduct dismissals, the Code of Good Practice: Dismissal requires a disciplinary hearing before dismissal. This is not a court — it is an internal proceeding — but it must be fair:
- Written notice of the charge: The employee must receive written notice of the alleged misconduct and the time and place of the hearing — with sufficient time to prepare
- Opportunity to be heard: The employee must be able to state their case and challenge the evidence
- Representation: The employee has the right to be represented by a fellow employee or trade union representative (not an attorney, unless the employer agrees)
- Finding and sanction: A fair-minded chairperson considers all evidence and reaches a finding — if guilty, imposes a proportionate sanction
- Right of appeal: The employee must have an opportunity to appeal internally
A dismissal without a hearing — or with a "hearing" that is clearly a sham — is procedurally unfair. Even if the employee was genuinely guilty of the misconduct, a procedurally unfair dismissal entitles the employee to compensation.
Constructive Dismissal: Forced to Resign
Constructive dismissal occurs when an employer makes the employee's working conditions so intolerable that the employee has no reasonable alternative but to resign. The law treats this resignation as a dismissal, giving the employee the right to refer an unfair dismissal dispute.
For a constructive dismissal claim to succeed, the employee must prove:
- The employer's conduct made continued employment intolerable
- The conduct was the proximate cause of the resignation
- The employee had no reasonable alternative to resignation
Examples of conduct that can constitute constructive dismissal:
- Demotion to a meaningfully inferior position without justification
- Repeated public humiliation
- Removal of all duties without explanation (being "sidelined")
- Unilateral salary reduction
- Persistent harassment by management
- Hostile and discriminatory treatment creating an oppressive environment
Critically: If you resign because of constructive dismissal, you must refer to the CCMA within 30 days of the date of your resignation — not from when the intolerable conduct started. Delay is fatal to your case.
Automatically Unfair Dismissal (Section 187 LRA)
Some dismissals are automatically unfair — they are so serious violations of employee rights that no fairness analysis is required. Under section 187 of the LRA, a dismissal is automatically unfair if the reason was:
- Trade union activities or membership: Dismissed for joining or participating in union activities, or for refusing to join a union
- Participating in a protected strike: Dismissed for participating in a strike that was declared protected under the LRA
- Pregnancy or intended pregnancy: Dismissed because of pregnancy, or any reason related to pregnancy
- Discrimination on a listed ground: Race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religion, political opinion, culture, language, or marital status (under section 187(1)(f) — read with the Employment Equity Act 55 of 1998)
- Whistleblowing: Dismissed for making a protected disclosure under the Protected Disclosures Act 26 of 2000
- Refusing to do work where another employee was on strike: Dismissed for refusing to do the work of an employee who is on strike
- Exercising a right conferred by the LRA: Dismissed for exercising any right granted under the LRA
Compensation for automatically unfair dismissal is significantly higher — up to 24 months' remuneration (compared to 12 months for ordinary unfair dismissal) under section 194 of the LRA.
The 30-Day Referral Deadline (CRITICAL)
You have exactly 30 days from the date of dismissal to refer your unfair dismissal dispute to the CCMA. For constructive dismissal, the 30 days runs from the date of resignation.
This is the most important rule in unfair dismissal law. Missing the deadline means your case is dismissed — the CCMA will decline jurisdiction unless you can show "good cause" for the late referral, which courts grant sparingly. Ignorance of the deadline is generally not accepted.
Count 30 days from the date of dismissal. On or before day 30, file Form 7.11 at the CCMA and serve a copy on the employer.
The CCMA Dispute Resolution Process
- Referral (Form 7.11): Filed within 30 days at the CCMA; simultaneously served on the employer
- Conciliation: Within 30 days of referral — a commissioner facilitates a settlement. Many matters settle here.
- Certificate of Outcome: If conciliation fails, a certificate is issued — the gateway to arbitration
- Request for Arbitration: Must be filed within 90 days of the certificate date
- Arbitration: A binding hearing before a commissioner — evidence led, award issued within 14 days
For a full breakdown of the CCMA process, see the CCMA process guide.
What Can the CCMA Award?
For ordinary unfair dismissal:
- Reinstatement: Return to your job (the primary remedy — reinstatement is the preferred remedy under the LRA because it best vindicates the right to fair labour practices)
- Re-employment: A different but comparable position
- Compensation: Up to 12 months' remuneration where reinstatement is not appropriate (e.g., the employment relationship has broken down, the employer is bankrupt, the employee prefers compensation)
For automatically unfair dismissal:
- Compensation: Up to 24 months' remuneration
- The higher amount reflects the more serious violation of fundamental rights
For procedurally unfair dismissal (substantively fair, procedurally unfair):
- Typically compensation of up to 3 months' remuneration — the lesser amount reflects that the underlying reason for dismissal was valid
What Evidence to Preserve
From the moment you are dismissed or believe dismissal is imminent, preserve:
- Dismissal letter or notice of termination — if you are dismissed verbally, request written confirmation immediately in writing
- Disciplinary hearing minutes and chairperson's finding
- Any written warnings previously issued
- Employment contract or letter of appointment
- Three months of payslips (to establish remuneration for compensation calculations)
- All written communications with management (emails, WhatsApp messages) relevant to the dismissal
- Company policies that were allegedly violated — a company policy that was not clearly communicated to you cannot be enforced through dismissal
- Notes from any verbal meetings — write them up within 24 hours while memory is fresh
Frequently Asked Questions
Does my employer have to give me a reason for dismissal?
Yes. Section 188 of the LRA requires a dismissal to be for a fair reason, and section 185 prohibits dismissal without a fair reason. The Code of Good Practice: Dismissal (Schedule 8) requires the employer to give the employee written notice of the dismissal including the reason. If you are dismissed and not given a reason, this is potentially procedurally unfair and strengthens your CCMA case. Furthermore, the Labour Relations Act gives you the right to request written reasons for dismissal — the employer is obliged to provide this within a reasonable time.
Can I be dismissed during a probationary period?
Yes, but even during probation, the dismissal must be fair. Section 8(1) of Schedule 8 of the LRA provides that the employer may require new employees to serve a period of probation for the purpose of determining suitability for employment. However, the employer must still: have valid grounds for dismissal during probation (unsatisfactory performance or conduct); give the employee an opportunity to respond before dismissal; and evaluate whether the probationary period has been of adequate duration. Dismissing an employee on their first day without any evaluation or opportunity to improve, even in probation, is still potentially unfair.
What is the difference between dismissal and retrenchment for my CCMA claim?
Both dismissal and retrenchment are terminations of employment. Dismissal is typically for misconduct or incapacity — the employee's fault or inability is the reason. Retrenchment (dismissal for operational requirements) is when the employer needs to eliminate positions for business reasons — not the employee's fault. The legal tests and procedures are different. For retrenchment, consultation is mandatory under section 189 LRA, and severance pay is a minimum entitlement. For retrenchments of 10 or more employees, the more extensive section 189A process applies, including facilitation, and disputes go to the Labour Court (not the CCMA) for automatically unfair retrenchment disputes. If you believe you were retrenched unfairly (sham retrenchment — your position was not genuinely eliminated), you can dispute the substantive fairness of the retrenchment at the CCMA within 30 days.
Related Resources
- Labour Law Attorneys South Africa
- CCMA Process — Complete Guide
- Labour Law — Common Questions
- CCMA Official Website
About the Author
This guide was compiled by the Justibly Editorial Team in consultation with practising attorneys registered with the Legal Practice Council. Our editorial process ensures accuracy and compliance with South African legal standards. For specific legal advice, always consult a qualified attorney.
Legal Disclaimer
Justibly is an independent legal directory. The information on this page is for general informational purposes only and does not constitute legal advice. No attorney-client relationship is created by using this directory. For advice on your specific legal situation, consult a qualified attorney registered with the Legal Practice Council.
Last updated: April 2026
By the Justibly editorial team
Published
General legal information for South Africa, checked against the Legal Practice Act, the relevant court rules and the Legal Practice Council roll. It is not legal advice and does not create an attorney-client relationship. For advice on your situation, consult an admitted attorney.
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